Random Apple ID password resets and lockouts plague iPhone, iPad, and Mac users

Random Apple ID password resets and lockouts plague iPhone, iPad, and Mac users

If you were inexplicably logged out of your Apple ID this weekend and had to reset your password, you are not alone. Since Thursday (April 25), there have been a rash of reports on social media that people have been logged out of their iPhones, iPads, Macs, and other Apple devices when they turned them on. Worse yet, no one seems to know why.

I'm on the Android team, but I can confirm this issue because a friend with the best iPhone ran into this problem on Thursday. At the time, we were in a mad dash to get on her first Metra trip to Chicago, so I assumed Apple was prompting her to reset her password due to some issue connecting her card to the train fare app. Imagine my surprise when I logged in this weekend and saw reports of the exact same thing happening to many other Apple users.

In some cases, it has been found that the Apple ID account is logged out and the user simply logs back in. However, for some users, if they log back in with their original password, they are locked out of their account until they update their password. Even more puzzling is that according to Apple's system status web page, none of the services are currently experiencing problems, and it is unclear how widespread this problem is. Nevertheless, at least one Forbes contributor and several 9to5Mac crew members have reported being affected.

Apple has not yet explained what is behind the issue, but we are seeking comment and will update when we know more.One Mastodon user who was able to get in touch with Apple's support team said that they "sometimes random security improvements are added to your account," said the user. Meanwhile on Reddit, one person posted in a thread about the issue that they were told by Apple support that their password was changed "around midnight" on Saturday.

All of the above suggests that if your Apple device is acting strangely this weekend, you are in good company. Worst case scenario, you may have to reset your Apple ID password. In the meantime, don't forget to check out the best Apple product deals available right now.

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