Whether you are looking to buy a new washing machine, refrigerator, or other appliance, or to upgrade your current one, it is often difficult to know which manufacturer to choose
Moreover, kitchen appliances have become more advanced and offer smart features that reduce the burden of housework and make our lives easier And while all brands seem to offer touts of reliability, superior workmanship, and innovative features, which appliance brands have the highest ratings among consumers?
A new report from the ACSI Household Appliance and Electronics Study reveals the most popular appliance brands among consumers Whirlpool was the appliance champion with an impressive ACSI score of 83 (out of 100) LG was next with a score of 82, followed by Samsung with 81
All scores were based on customer satisfaction and user experience ratings The deciding factors were durability, design, capacity, ease of use, energy efficiency, and app usability So what did consumers like about their favorite brands? Interestingly, Whirlpool bested Samsung in dishwashers and over-the-range microwaves Samsung was also the leader in washing machines, but LG won in dryers
Additionally, there were a handful of small appliance brands, including Haier, which placed 80th in cooktops and microwaves It is also worth noting that the popular Bosch fell to the bottom of the list (down 3%), with a low ACSI score of 78
Additionally, if you're looking to build a DIY smart home, the report also predicts that generative AI will become a widespread feature in appliances And when all brands are ready to integrate such innovative technology, AI could revolutionize your kitchen
So be careful before investing in one of the best appliances for your home, as brand reputation goes a long way
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